Welcome to local 3 pack hero!

Making it easier for businesses to succeed

Don’t have the time or expertise to rank your Google Business Profile?
Let Local3PackHero, the #1 AI SEO tool, do that for you.

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Local 3 Pack Hero – Privacy Policy

Last updated: 1 January 2026


Local 3 Pack Hero (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and Services.


1. Who we are

Local 3 Pack Hero is a software platform that helps businesses manage and optimise local visibility across Google Business Profile and other online platforms.

Data Controller: Local 3 Pack Hero
Contact email: info@local3packhero.com
Registered address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA


2. What data we collect

Depending on how you use our Services, we may collect:


a) Account and contact information

  • Name
  • Business name
  • Email address
  • Phone number (if provided)
  • Login and authentication information (e.g. Google sign-in)


b) Billing information

We do not store full card details. Payments are handled by our payment provider (e.g. Stripe).
We may store:

  • billing name and address
  • subscription plan details
  • invoices and payment status


c) Business profile data

If you connect third-party services (such as Google Business Profile), we may process:

  • business profile details (name, category, address, opening hours)
  • posts and updates
  • photos and media you upload
  • review content and responses
  • performance data where available (views, clicks, calls)


d) Website and usage data

We may collect:

  • IP address
  • device and browser type
  • pages visited
  • actions taken in the platform
  • analytics events


e) Support communications

If you contact us, we may collect:

  • email content
  • chat messages
  • attachments
  • technical logs to resolve issues


3. How we use your data

We use personal data to:

  • create and manage your account
  • provide and operate the Services
  • connect and sync third-party platforms (where you authorise us)
  • improve the platform and develop new features
  • provide customer support
  • send service emails (billing, system notices, onboarding)
  • send marketing emails (where permitted by law)
  • prevent fraud, abuse, or misuse of the platform
  • comply with legal obligations


4. Lawful bases for processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contract – to provide the Services you’ve signed up for
  • Legitimate interests – to improve our platform, prevent abuse, and operate our business
  • Consent – where required (e.g. marketing communications in some cases)
  • Legal obligation – for tax, compliance, and regulatory purposes


5. Marketing communications

We may send marketing emails about Local 3 Pack Hero where permitted under UK law.

You can opt out at any time by:

  • clicking the unsubscribe link, or
  • emailing info@local3packhero.com

We do not sell your personal data.


6. Cookies and analytics

We use cookies and similar technologies to:

  • keep the platform working correctly
  • understand usage
  • improve performance and conversion

You can control cookies through your browser settings.


7. Sharing your data

We may share data with trusted service providers (“processors”), such as:

  • payment processors (e.g. Stripe)
  • cloud hosting providers
  • analytics tools
  • email delivery tools
  • customer support tools

We only share data where necessary to provide the Services.

We may also disclose data where required by law or to protect our legal rights.


8. International data transfers

Some of our service providers may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as:

  • UK Addendum to EU Standard Contractual Clauses, or
  • equivalent lawful transfer mechanisms.


9. Data retention

We retain personal data only as long as necessary for:

  • providing the Services
  • compliance and tax obligations
  • resolving disputes
  • enforcing agreements

If you close your account, we may retain limited data for legal and accounting purposes.


10. Your rights (UK GDPR)

You have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion (where applicable)
  • object to processing
  • request restriction of processing
  • request portability
  • withdraw consent (where processing is based on consent)


To exercise your rights, email: info@local3packhero.com


11. Security

We take reasonable technical and organisational measures to protect your data, including:

  • secure hosting
  • access controls
  • encryption where appropriate
  • monitoring and logging

No system is 100% secure, but we work to keep your data protected.


12. Children

Our Services are not intended for children and must not be used by anyone under 18.


13. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.


14. Contact and complaints

If you have questions, contact:
info@local3packhero.com



If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
https://ico.org.uk